Tuesday, August 23, 2005

Battle of the Network Stars v2

Not that anyone doubted this was coming, but here's more fuel to the telecommunication battle royale to ensue... VoIP client for your cell phone, Intel, Cisco team to boost business WLANs and (surprise!) Gtalk is in the works as well.

Had a great conversation on this topic with a friend from a wireless software provider this weekend. He argued that Google/Yahoo/MSN would not want to enter the service provider space given the immense cost to support millions of voice customers and complexity in offering five 9s service. While I would initially agree, ultimately the difference between IM and VOIP is marginal in terms of data or customer management (neither ICQ nor Skype needed thousands of customer reps to manage millions of accounts). As long as the customer understands the potential service issues when using VOIP (and the product is cost-effective or free), users will be forgiving depending on how that network is ultimately monetized (I look forward to ads during breaks in service... phone musack ;)). So while I agree with my friends' view when comparing VOIP to landline POTS (plain old telephony service) , other communication mediums don't have that moat just yet.

3 Comments:

Blogger Jeff james said...

Hello, nice stuff on your site. I need to spend more time on my site about VOIP and other free internet phone softphones voip stuff. Thanks for some ideas.

11:47 PM  
Anonymous Anonymous said...

Hi, Need to know about telecommunications story or update, so visit my website **Telecom** site/blog. It pretty much covers Telecommunications Updates related stuff.

Have a nice day.
Otai

5:01 AM  
Anonymous Anonymous said...

Great Blog! A real pleasure to read! Do you know that Traffic Portals will really boost your conversion rates and generate exclusively yours leads? We offer VOIP webinars - Marketing Courses Using Web Conferences about Traffic Portals I also have a website that talks about various high profile topics such as Retirement and includes an eBusiness Directory. I also would like to tell all of you reading this terrific blog about Retirement that should you be in need of a terrific host for a serious eCommerce Website that www.Kiosk.ws is Awesome Hosting value! They have the best online support team for all of your technical questions and a 3 minute emergency pager too. Looking to start your own affiliate program? They have an excellent script for you! They give you $70,000 dollars worth of software to build just about any type of e-commerce website you need! Go check it out if you get a chance. You can make more money than you spend and Create Free Will for Yourself! Again, Great Blog! Thanks. The info on Retirement Sooner was very informative!

5:24 AM  

Post a Comment

<< Home

Listed on BlogShares